Privacy policy

 

 

We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy ("Policy"). This Policy describes the types of information we may collect from you or that you may provide ("Personal Information") on the lonelykidsclub.com website ("Website" or "Service") and any of its related products and services (collectively, "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you ("User," "you," or "your") and Lonely Kids Club ("Lonely Kids Club," "we," "us," or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.

Automatic Collection of Information

When you open the Website, our servers automatically record information that your browser sends. This may include information such as your device’s IP address, browser type, operating system, language preferences, the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, information you search for on the Website, access times, and dates, among other statistics.

This information is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services.

Collection of Personal Information

You can access and use the Website and Services without telling us who you are or revealing any information by which you could be identified as an individual. If, however, you wish to use some of the features offered on the Website, you may be asked to provide certain Personal Information (for example, your name and email address).

We receive and store any information you knowingly provide to us when you create an account, make a purchase, or fill any forms on the Website. When required, this information may include the following:

  • Account details (such as username, password)
  • Contact information (such as email address, phone number)
  • Basic personal information (such as name, country of residence)
  • Geolocation data of your device

You are welcome to contact us with questions regarding what information is mandatory.

Privacy of Children

We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through the Website and Services. If you believe a child under the age of 13 has provided us with Personal Information, please contact us to request that we delete that child’s Personal Information from our Services.

Use and Processing of Collected Information

We act as a data controller and data processor when handling Personal Information, unless specified otherwise. We may need to collect and use certain Personal Information to make the Website and Services available to you or meet a legal obligation. This may include:

  • Creating and managing user accounts
  • Fulfilling and managing orders
  • Delivering products or services
  • Improving products and services
  • Sending administrative information, marketing, and promotional communications
  • Improving user experience
  • Responding to legal requests and preventing harm
  • Operating the Website and Services

Processing your Personal Information depends on how you interact with the Website and Services, your location, and if one of the following applies: (i) you have given your consent for one or more specific purposes; (ii) provision of information is necessary to perform this Policy with you; (iii) processing is necessary for compliance with a legal obligation; (iv) processing is related to a task in the public interest; or (v) processing is for legitimate interests pursued by us or a third party.

Payment Processing

For Services requiring payment, you may need to provide payment information, which will be used solely for processing payments. We use third-party Payment Processors to securely process your payment information. We suggest that you review their privacy policies.

Managing Information

You may delete certain Personal Information we have about you. If you would like to delete your Personal Information or your account, please contact us.

Disclosure of Information

Depending on the requested Services, we may share your information with trusted Service Providers, including data analytics services, order fulfillment services, payment processors, and marketing services. We do not share information with unaffiliated third parties.

Service Providers are given information only as needed to perform their functions and are not authorized to use or disclose any of the provided information for other purposes.

Retention of Information

We will retain your Personal Information as long as your account is active, to enforce this Policy, or as otherwise required by law. Once the retention period expires, Personal Information will be deleted.

Cookies

Our Website uses "cookies" to help personalize your online experience. You have the ability to accept or decline cookies by adjusting your browser settings.

Do Not Track Signals

The Website and Services are not set up to respond to Do Not Track signals from browsers.

Advertisements

We may permit certain third-party companies to tailor advertising on the Website and to collect and use data about User activities.

Email Marketing

We offer electronic newsletters. To stop receiving marketing emails, you can follow the unsubscribe instructions in our emails.

Links to Other Resources

The Website and Services may contain links to other resources not controlled by us. We encourage you to read the privacy statements of each resource that collects Personal Information.

Information Security

We take measures to protect the Personal Information you provide on computer servers in a secure environment. However, no data transmission over the Internet can be guaranteed.

Data Breach

In the event of a data breach, we will make reasonable efforts to notify affected individuals and cooperate with law enforcement authorities.

Changes and Amendments

We reserve the right to modify this Policy at any time. An updated version will be effective immediately upon posting on the Website.

Acceptance of This Policy

By accessing and using the Website and Services, you agree to be bound by this Policy.

Contact Us

If you have questions about this Policy or wish to exercise your rights, please contact us:

Email: mail@lonelykidsclub.com
Address: 4/18-20 Hotham Parade, Artarmon NSW 2064

Lonely Kids Club operates as a registered business under the ABN number 44258643191.