• Our sales go towards charity causes

  • Easy 100 day Returns on all orders

  • ETHICALLY PRODUCED and printed in Sydney

Returns Policy

We are proud to offer an easy and completely risk free returns policy. Simply return anything back in the condition it was received within 100 days for a full instant refund, store credit, or to swap for a new product.

How to swap a product for a Different Style, Size or Store Credit:

Step 1: Ensure your items are in their original condition

Step 2: Print our returns form here. If you don't have a printer, you can just include a note which features the same details such as your name, address, order number, and what you'd like to swap to

Step 3: Ship your items back to Lonely Kids Club via Australia Post or your preferred mailing service.

We will then send you back a new product for free, or issue store credit to your account.

How to get an Instant Refund:

Step 1: Ensure your items are in their original condition

Returns

Please enter your order details to access your refund now

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Step 2: Enter your details above or click here to receive your full refund instantly and purchase a pick-up or drop-off return shipping label

Step 3: Ship your items back to Lonely Kids Club 

You are also always welcome to return a product to swap for a bigger or smaller size if needed, or for a refund. We allow this for both full price, sale products, and limited edition products. No matter what you purchase, you won't have any hassles returning it. 

or any product replacements of swaps, wee will send you a new product for free. With both these options, the product must also be sent back in the condition it was received.

If any product is sent with a fault, please contact us to arrange for a new replacement product to be sent. We are also happy for you to send it back for us to fix, free of charge.

If you have any problems with your product, you are always welcome to email us to have it rectified. We will personally make sure you are left happy as that is our main objective.